Aegon Service Level Agreement
– Outsourcing, followed by renewal options, to help Aegon modernize political administration and achieve long-term customer withdrawals on revenues that, according to the consultant`s service contract, are expected to last two days, Aegon currently warns, could now take another six days. AegonAlexander Kuipers – 31 6 11 33 36 [email protected] THE HAGUE, Netherlands and LEEUWARDEN, Netherlands, June 3, 2020 /PRNewswire/ — IBM (NYSE:IBM) announces that it has reached an agreement with Aegon Netherlands on the maintenance and management of its individual life guidelines. The service must be digitally developed for about 800,000 customers. This was the third step in Cofunds` integration with Aegon, with the investor portfolio and institutional services updated in December and March, respectively. Ibm Open Insurance Platform is created on the basis of msg. Life Factory is a nuclear insurance system that is part of msg. The insurance suite. Ibm Open Insurance Platform should also be available for other Dutch insurance companies. The platform offers the same features as the Aegon platform, including services-based pricing, cloud security and scalability from IBM, as well as connections to IBM APIs and third-party participants. With IBM`s public cloud execution, IBM Open Insurance Platform insurers will help insurers meet compliance, security and security requirements. Patrick van den Bos, Director of Insurance at IBM Netherlands: “With Aegon as our starting customer, we are creating an attractive offer for life insurers who want to continue managing their life insurance for a low cost per policy. Ibm Open Insurance Platform offers insurers the opportunity to reduce their expenses to a new level of flexibility and savings, while giving them the tools and skills to serve their customers. But a month since consultants using Cofunds were transferred to Aegon`s platform, a spokesman for the supplier acknowledged that there had been an impact on internal processing times, due to the high demand for the fund`s supermarket, which meant that the deadlines described in the service agreements had not been met.
The transfer of a public investment account to an Isa, which is expected to last two days under the service level agreement, is now expected to take an additional 11 days, Aegon warned. Life insurance policies are migrated to IBM`s open insurance platform to digitize insurance management, from customer contact to financial billing, in a state-of-the-art IT platform hosted in IBM`s public cloud. Aegon the Netherlands uses IBM`s Open Insurance Platform to modernize font management and maintain long-term customer service.